This Privacy Policy describes how Botective, ("we," "us," or "our") collects, uses, and protects your personal information when you purchase and use our web crawler and bot dataset product.

Contact Information

• Business Name: Botective
• Location: New Jersey, US
• Email: privacy@botective.com

Information We Collect

Information You Provide Directly

• Contact Information: Your name and email address when you make a purchase or contact us
• Communication Data: Content of emails and messages you send to us

Information Collected by Third Parties

• Payment Information: Stripe collects and processes all payment data, billing information, and transaction details
• Essential Cookies: Minimal cookies for website functionality and security

How We Use Your Information

We use your information based on the following legal bases:

Contractual Necessity

• Processing payments and delivering purchased products
• Providing customer support and responding to inquiries
• Maintaining records for business and legal purposes

Legitimate Business Interests

• Maintaining functional website operations through essential cookies
• Preventing fraud and ensuring website security

Consent (where applicable)

• Sending marketing communications about product updates and new releases (only with your explicit opt-in)

Information We Do NOT Collect

We do not use analytics tools, tracking cookies, or store any personal data on our own servers beyond what's necessary for basic website functionality and email communications.

Data Sharing and Partners

Stripe

Stripe processes all payments and collects your payment information, billing details, and contact information directly. Stripe's privacy policy applies to data they collect: https://stripe.com/privacy

Google Workspace

We use Google Workspace for email communications. Google's privacy policy applies to email data: https://policies.google.com/privacy

Web Hosting and Infrastructure Provider

Our website is hosted by our infrastructure provider who acts as a data processor. They may process technical data such as IP addresses, server logs, and basic website usage data necessary for hosting, security, and performance monitoring of our website.

Legal Disclosure

We may disclose information if required by law, court order, or to protect our legal rights and safety.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Storage and Security

Our Data Practices

• We store minimal data: only email addresses for customer communication via Google Workspace
• We do not maintain customer databases or store personal information on our own servers
• All payment and billing data is handled exclusively by Stripe

Security Measures

• Secure email communications through Google Workspace's enterprise security
• HTTPS encryption for all website interactions
• Regular security updates for our website infrastructure

Data Retention

• Email Communications: Retained in Google Workspace as needed for customer support and business records
• Payment Data: Stored by Stripe according to their retention policies and legal requirements

You may request deletion of your email communications at any time, subject to legal record-keeping requirements.

Your Privacy Rights

Depending on your location, you may have the following rights:

All Users

• Access: Request information about what personal data we have about you
• Portability: Receive your data in a portable format
• Correction: Ask us to correct inaccurate information
• Deletion: Request deletion of your personal information
• Unsubscribe: Opt out of marketing emails at any time

To exercise these rights, contact us at privacy@botective.com.

Cookies and Tracking

We use only essential cookies necessary for:

• Website security and functionality
• Processing checkout transactions

We do not use

• Analytics or tracking cookies
• Advertising cookies
• Social media tracking pixels
• Third-party marketing tools

International Data Transfers

Your information may be transferred to and processed in countries other than your own, including:

• United States (where we operate)
• Countries where Stripe and Google maintain servers

These transfers are protected by appropriate safeguards including standard contractual clauses and adequacy decisions where applicable.

Children's Privacy

Our service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Material changes will be communicated by:

• Email notification to your registered email address
• Prominent notice on our website for 30 days

Continued use of our service after changes take effect constitutes acceptance of the updated policy.

Data Breaches

In the unlikely event of a data breach affecting your personal information, we will:

• Notify affected users within 72 hours of discovery
• Report to relevant authorities as required by law
• Take immediate steps to secure the breach and prevent further access

Contact Us

For privacy-related questions, requests, or concerns:

• Email: privacy@botective.com
• Response Time: We aim to respond to privacy requests within 30 days.